Non-technical skills:
Snapshot survey
In the October 2009 eNewsletter we invited members to share their thoughts about the relative benefits of technical versus non-technical skills.
The survey highlights a strong emphashis on non-technical skills.
The vast majority of respondents (97%) said that in terms of managing others, it is better to be someone who is great to work with, communicates clearly and is good at people management. Only 3% said that it is preferable to have strong skills/expertise in the profession.
Equally, 96% of respondents said that in a line manager they would prefer someone who has people skills but lack technical expertise.
Pleasingly, more than half (61%) reflected that their current manager is excellent or very good in terms of their non-technical skills.
Most respondents (90%), however, said that they had been in a workplace where someone technically skilled received a promotion despite lacking the interpersonal skills.
And, where applicable, almost half (43%) noted that they have missed out on a promotion because they’ve lacked some of the technical skills even though they felt that you had the right people management skills to make it work.

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